Lishelle B.

I have had to call multiple times for the same thing and 2 of the agents were supposed to get back to me, only one did but not at the time we scheduled so I missed their call. Also, the website account manager is not processing changes I make. It goes through as if it is but then remains the same whether I wait 24-48 hours to see the change.So I am yet again on the line on hold for something that I should be able to do myself in the account manager, but am unable. Very time consuming and disruptive to business productivity.