I ordered two items that I was unhappy with. I asked for a return, and well.ca customer service responded by telling me to feel free to donate the items, and they gave me a FULL refund! They did not want to inconvenience me by having me go to the post office, which as a new mom I was most grateful! Thank you well.ca for being so considerate and accommodating to new moms, a trip to the post office if definitely not as easy as it used to be. I will certainly be using well.ca in the future.