I ordered some goodies and paid the extra for shipping because why not? I messaged asking about my order being shipped since it hadn't shipped yet. I didn't complain I'm patient but with out me even asking they refunded my shipping just because it would be a couple days later! That is amazing customer service! I'm a forever customer now! Great job! Not to mention all the awesome stuff they sell! I can't wait to get my boots and bag so I can order more lol 😂