I bought a chinese ATV from some other website on line. We had some issues with it and the company we found familyfunpowersports and they made us a appt and fixed our unit for us and were very knowledgeable with these units that we bought another one for our other kid. If we wouldn't have found them I would have said to never by one of these being we aren't mechanically capable to fix this at all. Thank you Guys for all your help I recommend Familyfunpowersports to everyone! They tech line is the best... read reviews its well worth it..