Lisa S.

Hi [this review is in response to order # GSHM5H00N000QEB. I used Shein for the second time ever and ordered my daughter 8 bathing suits for a vacation that we are going on. I looked everywhere before ordering and no where did it say that the orders could not be returned. Long story short I spent a lot of money on the site and not one bathing suit fits. I also order two jackets and some jeans for my 2 girls. They did not fit either. The only item the site is allowing me to return is the jeans. Bottom line... I work as a Fashion Teacher and I will never ever order from Shein again. The site is awful no customer service responses and now I am out alot of money with nothing to show for it. All of the clothing is made horribly and does not fit correctly. Shein was a total disappointment. I wish there was a way I could get my money back!

After posting this reviews representative from SHEIN named Alexis R. Reached out to me and was super helpful. She allowed me to return 4 of the bathing suits and my refund was processed as soon as my return was received. Thanks Alexis!