I was simply looking around online for options for living for my father and me. My father is 86 years old and unable to drive. I'm looking for a 55 and over Community where we can both live, and he might be able to have some kind of social life, while he still can. I'm 54 but will be 55 in October. I got a phone call out of the blue from A Place for Mom. I'm sure that they connect people to the right place. But I was very turned off because the first thing they grilled me about was how much we could afford. In other words if you make more money, then you get a better place, eventually get better care. We live in a country that doesn't care for its people. My father is from Sweden. Over there you don't have to worry about how you're going to be taken care of, when you get to be his age. We really need to get it together in this country. In A Place for Mom, you need to be a little bit more sensitive about how you make people feel when you grill them about their financial capabilities.
We are sorry to hear about your experience and thank you for sharing your feedback with us. We share a common vision with our customers: we all want what’s best for seniors and we aim to provide families with the knowledge and confidence to allow them to move forward with good choices for aging family members. Asking for financial information is a key part of understanding a senior’s situation and needs, and helps us identify a list of viable options. In addition, A Place for Mom is paid by our participating providers and communities, which enables us to offer families a cost-free service with no hidden fees. Thank you again for your feedback.