Lisa M.

I have two Honda's. My last payment on my accord this month June 2020. I missed one payment on 2O18 civic. I have never been late on a payment before on anything. With the whole pandemic thing and then my mom gets cancer. I'm dealing with all this stuff I'm human. I just forgot. I never got a call or email nothing to let me know I has missed it. Then when I realized I did I paid it immediately and the next payment too. They refused to remove it from my credit report. I explained the situation to them. They seen I had a good history. Y credit score was in the 800s when I bought the car. They refused to remove it. I'm done with Honda. I will never buy a Honda again. Don't be fooled buy the commercials the helpful Honda people. They are anything but. In 35 years I have never had a late payment on anything and now this one late payment is dropping my credit score. Hopefully it won't hurt it to much. Don't deal with Honda they are awful.