Lisa L.

It is a shame that they run this company this way. The first shipment I spent almost $300. Everything was okay had to sell some items to friends because they ran small that's okay. The second time I ordered from them they shipped it in two separate shipments over $200 worth of merchandise I called to tell them I did not receive one of the shipments through FedEx. This has been going on since the beginning of January they sent me a message sending a tracer to trace the package said to wait 5 to 10 business days that's a long time. They said do not worry you won't go into collections until 6 months we'll figure it out. Call back did not receive tracer spoke to rap and then spoke to supervisor and she supposedly said that I would receive another tracer 12 days today still not have received Tracer and I'm billing billed for something I have not received. They lie, customer service is horrendous and nobody has control over there. I advise you to take your business elsewhere Inc is very good and has high quality items also. Venus is very good to you as well as their customer service. Hint when you go into Macy's look at the label and then go online searching for that brand I guarantee you you will find an online service better than this one. It is horrendous. I have perfect credit and I will not have it ruined by ab unreputable company. Such as KJordan I actually had to pay in full to protect my credit and then still battling with them to send me my Tracer to find out where the package is. This was for winter clothing it is almost spring Ugg please beware. They are not helpful at all and it is a shame. It takes one CEO or manager to clarify all these errors and it is not being done. I am a professional woman and I know what professionalism is and it's not kjordan. Good luck ladies and have a wonderful night.