Same experience as other reviews below. I downloaded free copy but product is just a scanner. That's all it does. No fixes, so I deleted it. Then one year later auto renew withdrawal for $54.43. No email or proof of purchase. No email reminder the following year, nothing. Their site says my account is closed so I cannot cancel it and each year they continue to take out money despite me reaching out to them on numerous occasions. They just bill your card. No Refund. Impossible to cancel. Stay far away.