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Lisa K.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by Lisa

  • Lilly Pulitzer

7/18/23

I had an online order and the clothes arrived smelling awful. These items were not refundable. I contacted the company and I was told the odor is common and MAY fade as time goes on. What? Unacceptable! Then I didn't receive any of my points and their answer was that I must not have logged into the club accurately. They know it's me because it's my name and all my personal info and they would not honor my points. So apparently Lilly doesn't care about it's customers.

Products used:
I can only use a bathing suit because the odor will dissipate from a suit quicker.

Service
Value
Returns
Quality
  • Reservation Desk

12/20/21
Verified purchase

The website was a little confusing for me so I called to book a reservation and the computers kept going down. It was an easy process.

Reason I chose this business:

To book a room

  • HerRoom

11/22/20
Verified site experience

The website is easy to navigate and many beautiful options to choose from.

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