lisa I.

So hear this, my son was taken to the ER by ambulance 6 hours prior to us leaving for this trip an 8 hour drive, he was admitted to the hospital, and could not travel for several weeks, called homeaway lines were down imagine that, called homeowner and was told, Im sorry but no $$ will be returned. They even keep the cleaning fee of $500.00 and no one stayed at the property. Cancellation Policy bull$#*! my son is disabled we picked a handicap accessible home for him please please I do not want another family to have to deal with this we disputed charges but of course home way and the property owner keep blaming each other we have been disputing for 5 months, homeowners on the site are desperate, why else would they keep a disabled persons money, all we wanted was the cleaning fees and taxes returned. Stay away from home away,!, if they will cheat a disabled person and get away with it they will do anything. Buyer beware.