Lisa H.

Made a purchase in October 2022. I received my purchase approximately two weeks later. The problem is I did not receive what I actually purchased. I reached out to sound on vinyl and was asked to send a picture of what I actually received. They responded with an email stating that they would look into it. That was October. I have not heard from them since I reached out to them again early November and still have not heard from them. I reached out to them on Instagram and still have not heard from them so now I am sitting here with an album that I did not purchase and can't get any resolution on what I actually purchased. I will never order from them again I gave them a one star because that is the lowest I could give I would have preferred to give them zero stars.