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Lisa G.

Contributor Level

Total Points
80

1 Review by Lisa

  • OpticsPlanet

1/20/24

My husband has ordered from this company a few times, but we will NOT be buying from them ever again and would NOT recommend for others to either. The first time the item was missing screws, but they did make it right and mailed them to him. The most recent time, they sent him the wrong item. He returned it back and asked for a refund. He had to call several times to get them to initiate the refund AFTER submitting the request online several weeks beforehand. They ended up ONLY refunded for the item and refused to refund the $15+ they charged in shipping. I would understand if it was a return was under different circumstances, but they mislabeled the item on their site and sent him the wrong item! The shipping should have been reimbursed as well. We will NOT be purchasing from this company again and would recommend for other to avoid the headache from this company.

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