I ordered a beautiful shirt, which unfortunately didn't fit quite as well as I'd hoped. I inquired about exchanging it for a different style and not only did they fulfill my request for a new shirt pretty quickly, but they let me keep the original tee to re-gift or donate! This was a nice surprise; I was expecting a shipping label to return it. I will definitely order from this TeePublic again! (And I love that they support indie artists/designers!)