Lisa F.

My order took 21 days to get to me and it arrived 1 day after our family had left for a vacation. I was hoping to use my purchase on vacation so when I returned home I emailed customer service to return my item and was told the return window was 15 days and I was one day too late. I explained my situation and was told there was nothing they could do. I tried again to speak to a manager and was told again there was nothing that could be done. I am beyond frustrated. This product was also shipped to me from China.