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Lisa F.

Contributor Level

Total Points
83

1 Review by Lisa

  • CosmoProf

10/6/21

Awful online customer service. Placed an order in the app. NEVER received a tracking number. Called customer service 3 times…2 times I was left on hold for 30 minutes! 30 minutes! WTH The 3rd time I was disconnected after holding for 15 minutes. Unacceptable! I was told they would look into the tracking and email me. NEVER HAPPENED. This is the worst place to order from online. Would highly discourage anyone shopping online here.
Thankfully my order arrived.
No communication.
Extremely long wait on the phone.
Not trustworthy.
Zero stars.

Lisa Has Earned 3 Votes

Lisa F.'s review of CosmoProf earned 3 Very Helpful votes

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