Lisa F.

In November I had bought tickets for La Liga game Real Madrid vs. Atletico Madrid, which was played on the 8th of April 2017. In the previous months before the game, I was in constant contact with the website to make sure that they deliver the tickets to the right address and on time. I was constantly assured that the tickets will be delivered and that I will be notified beforehand when they are dispatched. However I never got the tickets even though 2 hours before the game the company kept on assuring me that they will arrive. I had to buy again the tickets from another company in order not to miss the match. I contacted the company again to ask for refund but they never answered back! They are not reliable, worst customer service I ever encountered!