Antony my "chat" representative was good at his job. However, the phone number provided to me in the email was not a working number. Additionally, I had to send my phone off for a simple screen repair as they did not have anyone within 60 miles of my location (I love is a large town with one university and 2 colleges). This is absurd and unacceptable. Will be looking for a new carrie with better customer service when my contract is up in a few months.
Hello, Lisa. We are sincerely sorry to hear about your experience. We value your feedback. We are here to assist you. -Rue