Thumbnail of user lisad3463

Lisa D.

Contributor Level

Total Points
80

1 Review by Lisa

  • Asurion

3/26/24
Verified purchase

Antony my "chat" representative was good at his job. However, the phone number provided to me in the email was not a working number. Additionally, I had to send my phone off for a simple screen repair as they did not have anyone within 60 miles of my location (I love is a large town with one university and 2 colleges). This is absurd and unacceptable. Will be looking for a new carrie with better customer service when my contract is up in a few months.

Thumbnail of user mariag2385
Rue L. – Asurion Rep

Hello, Lisa. We are sincerely sorry to hear about your experience. We value your feedback. We are here to assist you. -Rue

Lisa hasn’t received any votes.

Lisa hasn’t received any thanks yous.

Lisa doesn’t have any fans yet.

Lisa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user suckyoumaddab
4/28/24

Trash. Every claim denied and I'm paying for a service that has the most fine prints I've ever...

Thumbnail of user robertg5640
4/23/24

Easy claim process to begin with. Difficult to do photos and claim form. All info is given why...