Worst the products and totally bad customer service I purchased this backpack in April 2022 in Bergerc France, after two trip, all the plastic hardware have broken, I contacted Decathlon, they basically told me if I purchased in store, I have to go there to exchange, but I live in USA, I don't speak French, Decathlon customer service won't even care...Don't purchase anything from them, you will regret their attitude afterwards.