- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
First and last time ever at a CarMax. No customer service to actually sell a car, employees are not in sales, equal to going to Mcdonald's, ordering off a menu and they show you the car. Employees had feet up on their desk, on their phones. I couldn't even test drive because I didn't have an appointment, that's not wanting a sale. And you have to take a selfie? You have my DL and insurance, you don't need my picture too! Weird and unnecessary. Horrible experience and bad feeling about the whole process.
Tip for consumers:
Had a vehicle shipped to test drive. Got a call an hour before appointment there was something wrong with the car and they couldn’t sell it. Wouldn’t you check before it was shipped?
Linze M.'s review of CarMax earned 5 Very Helpful votes
Linze hasn’t received any thanks yous.
Linze doesn’t have any fans yet.
Linze isn’t following anybody yet.
Empty.
