Ling L.

I'm so disappointed with their customer service or lack there of. I've been ordering from them for a long time & have recently had an issue where they canceled my entire Black Friday order because it was delayed for too long. Even after emails from me saying I didn't want to cancel & still wait, they still cancelled. Now the whole purpose of me ordering multiple items that day was solely because it was a mega Black Friday sale & there were great deals. Fashion Nova not only didn't respond to my messages but didn't even acknowledge this at all. They didn't say that it was because items were out of stock or anything, simply that the shipment was delayed. I still wanted my items that were 40% off! I would have waited! Everything I've ever ordered I loved, so this is so sad to me, I'm so disappointed that I will not be ordering from them again :(