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Lindi O.

Contributor Level

Total Points
80

1 Review by Lindi

  • Mankind

12/15/16

I have been so disappointed with Mankind, I cannot even begin to describe my anger. They are by far the worst company to deal with in terms of customer service.

If you live in the US or require a product with 110V, simply look somewhere else - I do not know why they even ship here or offer their products in US$ when they cannot provide items that work on our power supply. Secondly it would be very nice of them to mention this anywhere on their product descriptions or site.

Returning an item from the US to the UK costs almost double the value of the item so now I am stuck with something I can't use and was falsely advertised to me right before Christmas.

Numerous conversations with 4 different customer service reps have still not apologized for the error on their side. Needless to say I will never be ordering from them again.

And as an extra note, their shipping is one of the worst - super slow with no prior indication of arrival time until a few days after they have charged your card.

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