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DO NOT BUY FROM THEM! We received the hoverboard for Christmas and it never worked. We've been trying to get in touch with them to replace it and no one responds. The email and chat online link don't work. There's no phone number in the US. We disputed the charge and they emailed us and said if we don't pay to send it back, they're sending us to collections. What kind of crap is that? So much for a warranty. So much for excellent customer service. They didn't even respond with a phone number to call them back. STAY AWAY... FAR FAR AWAY!
Products used:
Hoverboard - didn't work new out of the box.
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Empty.
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