Linda T.

Ordered a gown for an affair following the size chart to order my size. I needed it quickly even spent extra shipping to get it quicker. (Make sure you read every page of their shipping details) when it said 3-5 days... that didn't include the 15+ days to process the order. These items are coming from CHINA! Thru many emails and a threat that if I cancelled the order they work charge me half of what I paid... So I just let it go through. One customer service person ICE got the dress to me quickly... however... when I got the dress it did not fit. I quess it was made for a junior sized person. The arm holes are too small which does not allow you to pull dress down to waist in order to close zipper. Even friends agree it is made for smaller person even though we followed size/measurement chart. Btw. A returned email stated I should not follow chart... WHAT? How else would you figure out your size. So. I attempted thru emails to request the proper return information. Now... They are refusing to take it back. Telling me to take it to a tailor to fix it. Well... ya can't fix a garment that's way too small. Also... They actually want to only refund half of what I paid for it. Please be cautious of this company.
Most of their practices are unethical.
I have yet to receive the return information
Even though return docs are included in package.