Linda T.

Not worth using Travelocity. Once I finalized my trip and hit the Submit button, I was pleasantly surprised to receive a green pop-up message informing me "Good news the price of your trip has decreased from $ to lower $. Book now to secure this price". I immediately took a picture of the pop-up message to show my friends and hit the Submit button again to secure the lower price.

Travelocity did not stand behind their statement. Even when I emailed the manager the picture with the green pop-up message, he stated because I didn't have the entire picture, there is nothing that can be done. I wouldn't think I would have to take a picture of the entire screen to prove their pop-up message? It is obvious that by looking at the URL, I am in the Checkout step. I thought they were a reputable company ~ Never using them again!