Not enough room to post all of what happened. I bought a refrigerator open box. I didn't care if it had a scratch on the side, but you think someone would have plugged it in to see if at least the lights come on before they delivered it! It was completely dead on delivery. It is now 18 days since they picked up the dead fridge and I have not yet been reimbursed. Yesterday I went to the store and no one would help me except to say a check was mailed 13 days ago. MAILED! Why not credit the credit card I used? If your mail is like mine you know how "secure" my reimbursement check is. This is just the highlight. There were many other bad customer service issues.