Linda R.

As I am reading all these comments, most make no sense as Event Brite has no control over the EVENT that is created by using the website as most of these should be directed at the coordinator of the event itself. EVENT BRITE is only a promotion tool for the actual event they are not the coordinator or the company that keeps the $. If you are buying tickets from this web site the money is transferred to the event coordinator, the event coordinator is the one that defines if the consumer pays the fees associated or if the fee will be a part of the cost of the ticket. The coordinator of the event also dictates if refund will be allowed. I would assume many things come into play when and if refunds will be allowed as many things are nonrefundable to the event coordinator and have to paid on the event side come rain or shine. I think most of these comments are because a customer of an event does not understand how or what Event Brite is or does and does not do. A little education goes along way, you have to be able to look at both sides when you choose to have an opinion. Most of these comments should be directed at the coordinator of the event or company in charge of the event not the web page that is the go between.