Linda R.

Should you wish to give yourself an early heart attack...
Airbnb had a good concept but this is all it has. I met lots of nice people as a Host. The customer service is unbearable and inept; they speak in compliments and riddles, never substance, endless holding. No one is capable of resolving the smallest problem, or take responsibility.

You could not possibly get any worse customer service nor waste more time trying to resolve the simplest problem; no client satisfaction whatsoever. It took ABB from May to July to correct something (address and mapping area), never mind the random pricing which required my endless monitoring. The incompetence is rampant. After two years I quit. UNPROFESSIONAL COMPANY, Pathetic.
Id rather chew nails.