I've been printing quite a lot of pictures recently there and it's gotten worse and worse until today - they for whatever reason didn't have my pictures... they had the sticker that I placed the order, but whoever worked on the print outs probably took them to give me the run around... I've been annoyed with their service the last 2 times already when I had to wait in line forever to pick up the pictures when there are supposed to be 2 separate lines - one for pick up and one for returns... they had me wait with the returns... will never print there again after what happened today!