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Linda K.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since July 2019

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Review Distribution

1 Review by Linda

7/1/19
I made multiple attempts to reach about site issues and received NO response. I have given up with this seller.
lizw235
Grove C. – Grove Rep
Thank you for this thoughtful response, Linda.

We are so sorry to hear about the troubles you were having with the site. That is certainly not the experience we wanted for you to have. It looks like you were having some issues using our app for the site, as there have been a few updates since then, those errors should be fixed. We are so saddened to see that we didn't give you the help you needed and that it impacted your time with us.

The site also works well when using a computer, or if you ever decide to return to shop with us, it can be helpful to chat with one of our Grove Guides, they are great at troubleshooting issues that may arise.

We are available by phone Monday-Friday from 8:00 AM - 12:00 AM EST at 1-844-GROVE75 (1-844-476-8375). If you don't mind giving us a call then, we'd love to help. We're also available via email or live chat to help with anything you may need!

Best,
Team Grove

Linda Has Earned 4 Votes

Linda K.'s review of Grove earned 4 Very Helpful votes

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