I ordered a 9" Android tablet on! 2/3/13 and of course the money was debited from my account the following day. After patiently waiting for the shipping information for two weeks I emailed customer service as to the status of this order. The following day I received a response and the item shipped. The tablet arrived on the 23rd and needless to say it is a piece of junk. Screen flickers constantly and it is not usable. I just called the Customer Service number and was directed to send an email. After reading the reviews here especially concerning tablets I am not optimistic about the outcome. I will never order from this company again.