Linda H.

The first time I ordered from them, I ordered Euphoria, 2 of Lamb, Obsession, and Escape. The bottle of Lamb leaked, they exchanged it with no problems. I've ordered twice, all of the above, plus Alien, by Theirry Mugler. I still get compliments hours after putting it on.

This is the 3rd time I've ordered from Alloy, Shirts I've ordered are of poor quality, so now I only order pants. Recently ordered a couple pairs of jeans, they fit so I washed them of course, and the 3rd time I wore the one pair, and I know that because they are a 37" inseam and I wear them with heels, the button that is attached with a rivet, came out of the hole. Called CS, they told me since I washed and wore them that they would not exchange them. Asked to speak to a supervisor, was placed on eternal hold, and after 40 minutes waiting, I hung up. Horrible policy, to rip off the consumer that only wanted them replaced, not refunded, is wrong. BUYER BEWARE!