Linda G.

I was shopping at a Homegoods store in Novi, MI when I received a receipt with a warning for a return without a receipt. Homegoods, TJ Maxx & Marshalls are owned by the same group. Anyway the receipt that I got said return without a receipt my be declined in the future. Let me begin by saying I have shopped at these stores since they opened their first store. I can't begin to tell you how much I have spent over the years, at least a half a million. I return items routinely without a receipt since I have bags full of receipts and if I know that the item is past due for a charge credit and that I will get a store credit, why should I waste my time searching for hours for a receipt. This is a corporate problem since they can't scan your credit card so that the customer will dump the money back into the store and then they turn around and essentially slap the customer in the face. If they don't allow me to return without a receipt I will tear up my credit card with them and forget about shopping at any of their stores. This is horrible customer service. All of the employees know me at these stores and are very upset that this has happened to me.