There are so many problems with this company. 1. Their scan program gives wrong results. 2. They recommend the wrong product. 3. Their support documentation doesn't cover their product. Great. 4. Their technical support has to go to YouTube for answers and then gives you the wrong information. 5. Their chat system is slow. 6. Their staff has heavy accent and no technical knowledge of computers. 6. Try and return a product. Lots of excuses but you are stuck, stuck, stuck. Stay clear of this company