On March 12,2016 Sarah of Sassy Styles, a mobile pet grooming service from Rutherford, New Jersey, came to my home to assess my dog Rafa. He is a bernedoodle with a long coat. We both agreed that he was matted and had to be shaved down. When he was finished, I noticed some red marks on various parts of his body and Sarah said this was normal and that he would be fine. The next day I noticed that Rafa was constantly licking parts of his body: especially his scrotal area. By the evening he was clearly showing signs of discomfort and pain. He was frantically licking himself and whimpering. I called my vet the next morning and brought Rafa in right away. My vet said it was razor burn which developed into an infection, so Rafa was prescribed 2 types of antibiotics along with an Elizabethan collar to prevent further licking. I phoned Sarah the same day and she seemed genuinely sympathetic and offered to pay for his vet bill. The bill was 290.00 and I sent it to her. After not receiving the check 3 weeks later, I texted Sarah and asked her if she sent it out. She replied no and that it would be going out soon. I waited about 2 weeks and texted her again about the money. I never heard back from her. I knew at this point that I was not going to be reimbursed from Sassy Styles so I posted a review on Yelp.com Sarah replied on Yelp the same day. She posted that she phoned my vet who told her that Rafa's infection was not due to her shaving him and that she left me a "detailed message" on my cell phone resonating what the vet's office allegedly said.(anyone is welcome to read her statement on Yelp) I phoned my vet's office and they said they never received a call from a Sarah of Sassy Styles. Nor did she ever leave me a message on my voicemail. In the age of texting and computers, it does not pay to make up falsehoods; especially if have your own business. I urge anyone out there to be wary of this pet groomer who is located in Rutherford, NJ. She caused my dog much pain and suffering.
Sassy Styles Mobile Pet Spa