I ordered gum trays which were too big so was promised replacements, they didnt arrive. My order for whitening gel took ages to arrive and when it did, it was the the wrong gel, they promised a replacement, it didn't arrive, then I placed a new order, that hasn't arrived either. Their `Customer service` is by `ticket 'only, there is no telephone contact whatsoever. I will not use this company again. Very poor!
We would love to help you just send a private message. We had a delay sending out orders due to a server upgrade but service is now restored back to normal. Kind regards Mike.