Linda C.

Bought a bike for my 2 year old grand daughter which was faulty on arrival contacted bikes2udirect and fount the aftersales personnel very argumentative and unhelpful. After several calls to the company I was told to send the bike back via the post office and I would recieve a full refund for the bike and the postage again several calls later I received a refund for the bike £79:99 but not the postage £41:43 and was basically called a liar. Disgusting attitude from these people and appalling aftersales, would not recommend this company it has been a nightmare for me as a pensioner.