Ordered 1 simple cushion in early March. It is now June 9 and I have no cushion and repeated attempts to email customer service have been ignored. Have turned the whole mess over to Better Business Bureau. Oh... and by the way, my credit card was charged 3 months ago. Do not recommend taking a chance on this company... you just might be the next one to get burned.
Hello Linda,
Please accept our sincerest apologies for your experience. We understand that there has been an issue with your order. We want you to know that we stand by our products and our company and that customer satisfaction is of the utmost importance to us. One of our customer service representatives will be contacting you by phone to explain the situation and we will do everything we can do make things right.
Thank you,
Custom Cushions Team
Linda Has Earned 3 Votes
Linda B.'s review of Custom Cushions earned 3 Very Helpful votes
Hello Linda,
Please accept our sincerest apologies for your experience. We understand that there has been an issue with your order. We want you to know that we stand by our products and our company and that customer satisfaction is of the utmost importance to us. One of our customer service representatives will be contacting you by phone to explain the situation and we will do everything we can do make things right.
Thank you,
Custom Cushions Team