I've bought a lot of stuff from Maxsold. I've had problems with just one item. Won the auction of two stock tanks for $30. One heck of a buy! When we went to pick them up, only one was there. When I research what happened, I found that one item was listed in two lots, so by the time we got there, the other person had already picked up our item thinking it was included in their lot. All Maxsold did was refund my $30.