I left a twice-worn pair of Chanel boots in the box with documents listing retail price and three weeks later I spent over an hour trying to track them down. Then I was told if they sold with commission I would be making less than 25% of what I paid for them. They were in perfect condition. I asked for them to be sent back to me, as this is a real ripoff I believe. Let's see how long, if ever, they get sent back to me. I', very disappointed.