I was completely uninformed of the VIP member charge. I did not even know i had signed up for that membership. I was added to the membership without my knowledge. I only used the website for one order and then i saw a 40 dollar charge on my account almost one month and a half later! Absolutely enraged me and I will definitely be asking for a refund and will not shop here anymore or recommend it to ANYONE.
Hello Lina,
We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy