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lilyv28

Lily V.

Canada

Contributor Level

Total Points
80

1 Review by Lily

8/4/21

I ordered 4 items and none of them was in stock, and they dont tell you this unless you send them hundreds of emails asking where your order is. Every time I would order something new to replace the original item the was out of stock this new item was out of stock as well. So they let you buy the product online, they take your money and products are not available. Finally they sent me 1 item (the cheapest one) and told me a second item was on its way, however there was never a tracking # and when I asked for it, again after sending like 10 emails, a different rep answered it had never been sent out because it was out of stock as well. I never received my other 3 items and even though I emailed them 20 times asking for my money back never received a refund. So they kept my money (over $100) and never sent me the dresses.

Tip for consumers:
Do not buy from Zaalon.com

Service
Value
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Quality

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