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Lily P.

Contributor Level

Total Points
83

1 Review by Lily

  • Modanisa

2/12/21

I am so utterly disappointed with the service provided by modanisa. 3 times in a row, they sent me the wrong order, and when I tried contacting them they kept saying 'your product matches the order' and then 'case closed'. I've never dealt with such terrible service in my life. I will definitely not be purchasing from modanisa ever again. I ended up having to pay for something I hadn't even ordered.

Tip for consumers:
Don't order anything you might not want to keep. You have to pay for shipping yourself, and its around 5-6 euros (here in Europe), even if they accidentally send you the wrong item, you still have to carry the costs yourself. I regret having purchased from here alot.

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
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Modanisa C. – Modanisa Rep

Dear Customer,

We want to help you in the best way we can about your issue. Please, send us your contact information for us to get in touch with you.

Best Regards
Modanisa Customer Experience Team

Lily Has Earned 3 Votes

Lily P.'s review of Modanisa earned 3 Very Helpful votes

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