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They took my money and they didn't send my package. It has been over a month, almost two months, that I've been wasting my time. I even have the proof that they didn't send it. The only thing you get from them when you ask about your package is "we're sorry" or "we're working on it".
Tip for consumers:
Even though they have a refund policy they do not respect it
Products used:
Clothes and cosmetics
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The product prices in Canada are literally 4 times more expensive than if you were ordering the...
Dear Lina S,
Greetings from Modanisa!
We are deeply sorry for your experience which you face in your journey in Modanisa. As Modanisa Customer Service, we value your feedback and aim to make you satisfied with our products and service.
We want to help you in the best way we can to solve your issue.
If you could send us your order id, phone number and e-mail address, we would like to handle your issue in detail.
Please do not hesitate to contact us on trustpilot@modanisa.com for all your questions and queries.