lilly D.

After researching trip Vancouver to Ottawa, I was sent a link by OneTravel.com. Their price seemed good. As I was a Canadian, in Canada, booking a Canadian airline to and from a Canadian city, I was choked to find later that I had been billed in foreign currency (US dollars of course) They also charged me for seat booking and travel insurance, either of which I knowingly signed up for. (All in the fine print apparently) After one hour on the phone, they agreed to take away their service fees only. They suggested that I should have used OneTravel.ca, who of course never contacted me. This company is not upfront and Canadian airlines should not be using them.