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Lillian J.

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Experience: Shopping

Member since September 2020

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1 Review by Lillian

Mercari restricted my account because I resubmitted a purse I bought on Mercari for authenticationn at no time did the item go live for sale. In the first submittal the pictures were not clear and I was asked to provide more pictures. The Gucci purse I had just bought on Mercari was deemed not authentic. Per Mercari's Supports recommendation I resubmitted the purse with clearer pictures thinking the determination may have been a mistake and the third party authentication was in error and was reported for trying to authenticate the purse again. Mercari said I violated thier policy and was trying to sell the apparenty fake purse I had just purchased from someone on Mercari. When you authenticate an item and it us determined fake it is automatically deleted, so I wasn't trying to sell anything. My account was restricted and Msrcari took no action against their Seller. I was also sold a fake wallet and since I had not rated the selierr returned it and the seller resposted it and sold it as authentic and although I reported he relisted the wallet Mercari took no action against him, but restricted my acvount for trying to authenticate a purse I was sold

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