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Worse customer service ever. Unable to speak to anyone about my concerns
You are one of the worst network supplier companies!.
I have been your customer for 7 years, I have 2 numbers with you,
Your upgrade proposal, as far as Samsung is concerned, is only 4 phones
And all I had to do was go to the Carphone Warehouse,
And there I had 40 phones to choose from, also with upgrade plan.
Of course, ID charged an additional fee,extra £20,
for the upgrade, calling it -Pro-rated line rental!
Is there a fee for the upgrade? Oh no
You don't care about regular customers!
Tip for consumers:
Pro-rated line rental....£20 extra added to the bill for the upgrade plan... I wonder why?
Products used:
sim contract -two lines,with phones
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