Well first off this was my first time going through this website. I had ordered some berries to be delivered to someone special in my life I had paid extra for Saturday delivery and it never got delivered! So I called and they were going to send a replacement,. They sent it to his apartment complex at the front step in triple digit weather. By the time he got home it was completely melted. They could have easily dropped it off at the main office, I had requested if that was possible if he wasn't home and they had said it was possible with out a problem,. But that did not happen. So I called again to get a complete refund. Horrible service I will never go through this company ever again. If your want someone special to you to receive a package do not go here! They will just mess it up. The only reason I gave it one star is because through all the mess I got my money back. I would have much rather had my gift delivered.