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I am frustrated with a situation regarding a package that was rejected by DHL but still hasn't turned up in my suite after 3 days so i may return the rejected item (lithium battery) to the seller.
However, John Benedict looked into the siutation at length and was diligent enough to call on a Supervisor to aid my queries - this is the foundation to any good service agent and I can give no less than stars for his work.
I hope this issue is resolved by higher management and my account refunded for the shipping cost as it is very quite frustrating.
Regards,
Liam
Liam S.'s review of MyUS earned a Very Helpful vote
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