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L G.

Contributor Level

Total Points
83

1 Review by L

  • AMIClubwear

7/24/18

I just called to the *******327 and spoke with a Caroline. She refused to give me her last name and stated she was a supervisor. She told me it was no one above her, no manager. She was very rude. She informed me that I ordered a Large and she was going to provide me with an invoice. In which, I have yet to receive. I explained to her that I never wore a Large and that I ordered an X-Large. I never tried on the item on period, it is still in the package it came from. She have placed me on hold and then came back and informed me she was transferring me to a manager. Which she hung up on me. I will be sending a formal complaint to the company, this is poor customer services. This is my first and probably my last time purchasing from this company. Then a someone name Tiffany to call me back and leave me a message. The swim suit never made it out of the package. IIII WWWIILLL NNNEVVEERR OOORRDDER ANYTHING ELSE FROM HIS COMPANY. I am a tax auditor, think I have some of my people to start looking into this company, ripping people off based on the reviews.
When I contacted customer support they basically said that swim suits are final sale and won't do anything about it. HORRIBLE. AVOID THIS PLACE.

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi LG,

Thank you for shopping with AMIclubwear.com. We apologize for any inconveniences. However, when we review your order, you did selected a size large and we shipped you a size large. Both our representative have e-mail you, your original invoice. Our store policy state that we do not accept return for our swimsuit category because of health and sanitary reasons. All of our swimsuits are sold in brand new condition and we will not resell any swimsuit that have been shipped to our customers. Our website and check out will notify our customers anytime a final sales items have been added onto their shopping cart and another friendly reminder on our check our order review page before our customers decide to complete and finalized their order. Please kindly check your e-mail for your original invoice that was sent to you. Please feel free to contact us with any questions. Have a wonderful day.

Warm regards,
AMI

L Has Earned 3 Votes

L G.'s review of AMIClubwear earned 3 Very Helpful votes

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